Home Services & Eligibility

Services & Eligibility

Learn about available services, eligibility requirements, and costs.

By PhoxBook Customer Support

• 4 articles

What Services Are Available?

Learn about all the pharmacy services you can book online. Available Services The following services are available for online booking: Vaccinations Flu Shot - Regular flu vaccine for most adults - High-dose flu vaccine for adults 65+ COVID-19 Vaccine - Primary vaccination series - Booster doses - Updated variant vaccines Other Immunizations - Travel vaccines (Hepatitis A/B, Typhoid, etc.) - Routine immunizations - Shingles vaccine - Pneumonia vaccine Minor Illness Assessment Get assessment and treatment for common conditions: - Cough and cold symptoms - Sore throat - Urinary tract infections (UTI) - Pink eye (conjunctivitis) - Skin conditions (rashes, minor infections) - Allergic reactions (mild) - And more Health Testing On-site screening and diagnostic tests: - Blood pressure monitoring - Blood glucose testing - A1C testing (diabetes monitoring) - Cholesterol screening - Other point-of-care tests Medication Services Medication Reviews - MedsCheck consultations - Chronic disease management - Medication therapy reviews Prescription Services - Prescription renewals - Blister pack services - Medication synchronization Service Availability Important: Not all services are available at every pharmacy location. - Available services depend on the pharmacy - Some services may be seasonal (flu shots) - The booking portal will show what's available at each location Finding Available Services 1. Visit the booking portal 2. Browse the service cards on the homepage 3. Select your service 4. Search for pharmacies - only those offering the service will appear Need Help? For questions about specific services, contact your pharmacy directly or click the chat icon for support.

Last updated on Feb 01, 2026

Age Restrictions

Learn about age requirements for pharmacy services. Why Are There Age Restrictions? Some pharmacy services have age requirements based on: - Provincial health guidelines - Government recommendations - Vaccine eligibility - Approved age ranges for vaccines - Service requirements - Specific service limitations How It Works The booking system will automatically: 1. Ask for the patient's date of birth 2. Check eligibility based on age 3. Show only appropriate services and vaccine options You won't be able to book services that aren't available for the patient's age. Common Age Requirements Flu Shots - Regular flu shot - Usually 5+ years (varies by province) - High-dose flu shot - 65+ years COVID-19 Vaccines - Age eligibility varies by vaccine type and province - Check provincial guidelines for current recommendations Other Vaccines - Shingles vaccine - Usually 50+ years - Travel vaccines - Varies by vaccine type Minor Illness Assessment - Age requirements vary by service and province - Some services for adults only Booking for Children Yes, you can book for children: 1. Add additional people to your booking 2. Enter the child's date of birth 3. The system will show age-appropriate options Note: A parent or guardian may need to be present at the appointment for minors. Booking for Seniors High-dose vaccines and senior services: - Available for adults 65+ - Enter the patient's date of birth - Age-appropriate options will be shown What If My Age Isn't Eligible? If you're not eligible for a specific service: - The option won't appear during booking - Try a different service that may be available - Contact the pharmacy for alternative options Questions About Eligibility? Contact the pharmacy directly or click the chat icon for support. They can advise on: - Current age requirements - Provincial guidelines - Alternative options

Last updated on Feb 01, 2026

Health Card Requirements

Learn about health card requirements for pharmacy services. Do I Need a Health Card? For most services, yes - you'll need to bring your provincial health card. Your health card is used to: - Verify your eligibility for provincially-funded services - Bill services to the provincial health plan - Create or update your pharmacy records What to Bring Please bring to your appointment: - ✅ Provincial health card (OHIP, BCID, etc.) - ✅ Government-issued photo ID (driver's license, passport) Both are typically required to confirm your identity. Which Health Cards Are Accepted? Accepted cards include: - Ontario - OHIP card - British Columbia - BC Services Card - Alberta - Alberta Health Care Card - Quebec - RAMQ card - Other provincial health cards What If I Don't Have a Health Card? If you don't have a health card: - Some services may still be available for a fee - Bring photo ID to confirm your identity - Contact the pharmacy before your appointment to discuss options Expired Health Card? If your health card is expired: - You may still receive service (varies by pharmacy) - Update your card as soon as possible - Bring additional ID as backup New to the Province? If you've recently moved to Ontario or another province: 1. Apply for your new provincial health card 2. There may be a waiting period for coverage 3. Contact the pharmacy about service options during this time International Visitors If you don't have a Canadian health card: - Services may be available for a fee - Bring your passport and travel insurance - Contact the pharmacy to confirm availability and costs Need Help? Contact the pharmacy directly with questions about health card requirements, or click the chat icon for support.

Last updated on Feb 01, 2026

Pricing Information

Learn about costs and coverage for pharmacy services. Are Services Free? Many services are covered by your provincial health plan when you have a valid health card. Publicly Funded Services (Usually Free) The following are often covered by provincial health plans: Flu Shots - Free for eligible populations (varies by province) - Typically free for: seniors, children, those with chronic conditions, healthcare workers COVID-19 Vaccines - Free for all eligible Canadians - No health card required in most cases Some Pharmacy Services - MedsCheck (Ontario) - Certain disease management programs Services That May Require Payment Some services may have a cost: Travel Vaccines - Not covered by provincial health plans - Prices vary by vaccine type - May be covered by private insurance Prescription Services - Prescription renewals may have a fee - Blister pack services may have a fee Services Without a Health Card - If not covered by provincial plan How to Find Out Exact Costs For specific pricing: 1. Contact the pharmacy before your appointment 2. Ask at check-in when you arrive 3. Check with your insurance for coverage details Private Insurance Coverage If you have private insurance (through work or personal): - Many additional services may be covered - Bring your insurance card to your appointment - The pharmacy can bill your insurance directly in many cases Payment Methods If payment is required, pharmacies typically accept: - Cash - Debit cards - Credit cards (Visa, Mastercard) - Some may accept mobile payments No Surprises We believe in transparent pricing: - Costs will be explained before service - You won't be charged without consent - Ask questions if you're unsure about coverage Need Help? For pricing questions, contact the pharmacy directly or click the chat icon for support.

Last updated on Feb 01, 2026