Learn about how your information is protected.
Yes, Your Information is Secure
We take the security of your personal and health information seriously.
How We Protect Your Data
Encryption in Transit
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All data is transmitted using HTTPS encryption
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Your information is encrypted when sent between your browser and our servers
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This is the same security used by banks and healthcare organizations
Secure Storage
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Your information is stored on secure servers
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Access is restricted to authorized personnel only
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Regular security audits are performed
Privacy Compliance
The booking portal complies with Canadian privacy laws:
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PHIPA (Personal Health Information Protection Act) - Ontario
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PIPEDA (Personal Information Protection and Electronic Documents Act) - Federal
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Other provincial privacy legislation as applicable
What Information We Collect
When you book, we collect only what's necessary:
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Patient details - Name, date of birth, gender
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Contact information - Email, phone number
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Appointment preferences - Service, location, time
We do NOT collect:
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❌ Credit card or payment information (payment handled at pharmacy)
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❌ Social insurance numbers
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❌ Unnecessary personal data
How Your Information is Used
Your information is used to:
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Confirm your appointment - Send confirmation and reminders
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Provide pharmacy services - Complete your appointment
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Medical records - Required record-keeping by the pharmacy
Who Has Access
Your information is only accessed by:
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The pharmacy where you booked
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Authorized healthcare providers at your appointment
We do NOT sell or share your information with third parties for marketing.
Your Privacy Rights
You have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data (where permitted by law)
Contact the pharmacy directly for privacy-related requests.
Need Help?
Click the chat icon in the bottom-right corner for support, or contact your pharmacy for privacy inquiries.