Troubleshooting steps when the booking portal isn't loading properly.
Quick Fixes
Try these steps first:
1. Refresh the Page
- Press F5 on your keyboard, or
- Click the refresh button in your browser
2. Clear Your Browser Cache
Chrome:
- Click the three-dot menu → Settings
- Privacy and security → Clear browsing data
- Select "Cached images and files"
- Click "Clear data"
Firefox:
- Click the menu → Settings
- Privacy & Security → Cookies and Site Data
- Click "Clear Data"
Safari:
- Safari menu → Preferences
- Privacy → Manage Website Data
- Remove cached data
Edge:
- Click the three-dot menu → Settings
- Privacy, search, and services → Clear browsing data
- Select "Cached images and files"
3. Try a Different Browser
If the page won't load in your current browser, try:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
4. Disable Browser Extensions
Ad blockers and other extensions can interfere with the booking portal:
- Open your browser's extensions/add-ons page
- Temporarily disable extensions
- Try loading the booking portal again
5. Check Your Internet Connection
Make sure you're connected to the internet:
- Try loading other websites
- If on WiFi, try moving closer to your router
- Try a different network if available
6. Try a Different Device
If nothing else works:
- Try your smartphone or tablet
- Use a friend or family member's computer
- Visit a library or other public computer
Still Not Working?
Click the chat icon in the bottom-right corner for support, or try again later.