Waitlist Notifications

Learn what to expect when a waitlist slot becomes available.

How You'll Be Notified

When an appointment slot opens, you'll receive notifications via:

• 📧 Email - To the email address you provided

• 📱 SMS - If you provided a phone number

Email Notification

Subject: "An Appointment Slot is Available! - Book Now"

The email includes:

• The available service

• Date and time

• Pharmacy location

• A link to book the slot

SMS Notification

A text message with:

• Available date and time

• Pharmacy name

• A direct link to book

Important: Time Limit

⚠️ Waitlist slots are time-sensitive!

• The booking link expires in 2 hours

• Other patients may also be notified

• Slots are first-come, first-served

Act quickly when you receive a notification!

If the Time Doesn't Work

If the available slot doesn't work for you:

• You don't need to do anything

• You'll remain on the waitlist for future openings

• You'll be notified again when another slot opens

Missed the Notification?

If you missed the 2-hour window:

• The slot may have been booked by someone else

• You're still on the waitlist

• Watch for future notifications

Tip: Enable email and SMS notifications on your phone so you see alerts immediately.

Need Help?

Click the chat icon in the bottom-right corner for support.