Learn what to expect when a waitlist slot becomes available.
How You'll Be Notified
When an appointment slot opens, you'll receive notifications via:
- 📧 Email - To the email address you provided
- 📱 SMS - If you provided a phone number
Email Notification
Subject: "An Appointment Slot is Available! - Book Now"
The email includes:
- The available service
- Date and time
- Pharmacy location
- A link to book the slot
SMS Notification
A text message with:
- Available date and time
- Pharmacy name
- A direct link to book
Important: Time Limit
⚠️ Waitlist slots are time-sensitive!
- The booking link expires in 2 hours
- Other patients may also be notified
- Slots are first-come, first-served
Act quickly when you receive a notification!
If the Time Doesn't Work
If the available slot doesn't work for you:
- You don't need to do anything
- You'll remain on the waitlist for future openings
- You'll be notified again when another slot opens
Missed the Notification?
If you missed the 2-hour window:
- The slot may have been booked by someone else
- You're still on the waitlist
- Watch for future notifications
Tip: Enable email and SMS notifications on your phone so you see alerts immediately.
Need Help?
Click the chat icon in the bottom-right corner for support.