What to Expect After Booking

Learn what happens after you confirm your appointment.

Immediately After Booking

After clicking "Confirm Appointment," you'll see a confirmation screen with:

• ✅ Your 6-character confirmation code

• 📍 The pharmacy location and address

• 📅 Your appointment date and time

• 💉 The service(s) you booked

• ⚠️ Important reminders

Confirmation Email

Within minutes, you'll receive an email to the address you provided.

The email includes:

• Your confirmation code

• Appointment details (date, time, location)

• A link to manage your appointment

• A calendar invite (.ics file) attached

Tip: Check your spam folder if you don't see the email.

SMS Confirmation

If you provided a phone number, you'll also receive a text message with:

• Your confirmation code

• Appointment date and time

• Pharmacy name

24 Hours Before Your Appointment

You'll receive a reminder:

• Email reminder - Sent 24 hours before

• SMS reminder - If you provided a phone number

The reminder includes:

• Appointment details

• What to bring

• A link to reschedule or cancel if needed

What to Bring to Your Appointment

Please bring:

• ✅ Provincial health card

• ✅ Government-issued ID

• ✅ List of current medications (if applicable)

• ✅ Insurance card (if using private insurance)

For vaccinations, wear a short-sleeved shirt for easy access.

Arrive Early

Plan to arrive 5-10 minutes before your scheduled appointment time to:

• Check in at the pharmacy

• Complete any paperwork

• Be ready when your time slot begins

Managing Your Appointment

At any time before your appointment, you can:

• View details at /manage/YOUR-CODE

• Reschedule to a different time

• Cancel if you can't make it

Need Help?

Click the chat icon in the bottom-right corner for support.