Rescheduling an Appointment

Learn how to change the date or time of your appointment.

How to Reschedule

Follow these steps to reschedule your appointment:

Step 1: Access Your Appointment

Go to the manage appointment page:

https://walmarthealth.phoxbook.ca/manage/YOUR-CODE

Replace YOUR-CODE with your 6-character confirmation code.

Example: https://walmarthealth.phoxbook.ca/manage/GVHQNW

Step 2: Click Reschedule

On the appointment details page:

1. Review your current appointment details

2. Click the "Reschedule" button

Step 3: Select a New Date

1. Use the calendar to browse available dates

2. Navigate between months using the arrows

3. Click on a new date to see available times

Step 4: Choose a New Time

1. View the available time slots for your selected date

2. Click on an available time slot to select it

Step 5: Confirm the Change

1. Review your new appointment date and time

2. Click "Confirm" to complete the reschedule

After Rescheduling

You will receive:

• ✅ A confirmation email with your new appointment details

• ✅ An SMS confirmation (if phone number was provided)

• 🗑️ Your old appointment time will be cancelled automatically

Note: Your confirmation code stays the same after rescheduling.

Rescheduling Tips

• Book soon - Popular times fill up quickly

• Check availability - Not all times may be available

• Same pharmacy - Rescheduling keeps the same location

Need a different pharmacy? Cancel your appointment and book a new one.

Need Help?

Click the chat icon in the bottom-right corner for support.